Justin Lombardo


Justin Lombardo is one of the first chief learning officers in healthcare to reform traditional health care learning and development practices and structures.

He is chief learning officer for the Baptist Health System in Florida.

He also served as vice president of Learning Institute and chief learning officer for Children’s Medical System of Texas. Prior to Children’s, he was chief learning officer at Northwestern Memorial in Chicago, where he developed the NM Academy consolidating all the education resources of the system. His efforts to transform healthcare learning and development have been recognized by the Mayor of Chicago, Chicago Business Council, Working Mother magazine and other regional and national organizations. Prior to working in health care, Lombardo spent 15 years at Motorola University, where he managed various global functions.

He has served on training and development advisory boards at the national and international level, including a task force of the United Nations; Center for Creative Leadership; the Feinberg School of Medicine at Northwestern University; and the Center for Nursing Excellence. He was appointed by the Governor of Illinois to the state’s task force on workforce development. He has held faculty appointments at Northwestern University, University of Alabama at Birmingham and Johns Hopkins University.

Related Sessions

Module 4: Building a Resilient Infrastructure

Rookery Bay

Participants will be able to: Determine the elements of an infrastructure that are most critical to the success of an organization. Investigate methods for gathering baseline data to understand and select metrics meaningful to your stakeholders. Determine the scope of the CLOs work.


Case Study: Interview with the CEO and Debrief

Rookery Bay

Case Study: Interviews

Rookery Bay

Interviews with the Chief Medical Officer, Chief Nursing Officer, SVP of Human Resources, Director of Training, and Key Project Sponsor